Returns & Exchanges
We want you to love your gear, but if something isn't right, we offer returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that limited edition drops and duck-related accessories may have specific final sale conditions.
Check Eligibility
Ensure your items are in original condition with tags attached and that your order was received within the last 30 days.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in the original packaging or a sturdy mailer.
Ship and Refund
Drop your package at any authorized carrier location; once we receive and inspect the goods, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing