Frequently Asked Questions
Everything you need to know about your TOOTURNTTONY order and gear.
How long does shipping take?
Most orders are processed within 3-5 business days. Standard shipping typically takes 7-10 business days for domestic orders, while international shipping may take 2-4 weeks depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for items in original, unworn condition with tags attached. Please note that limited edition drops and sale items are final sale and cannot be returned or exchanged.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How should I care for my apparel to ensure it lasts?
To preserve the quality of the prints and fabric, we recommend machine washing your items inside out in cold water and hanging them to air dry. Avoid using bleach or ironing directly on the graphics.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.